What We Collect and Why
When you open an account with us, we collect your registration details — name, email, phone number, and the payment method you choose to use, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw, device and session
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data when you access the lobby, and any communication you send through our support channel. We use this data to process your transactions, verify your account, and respond to your queries. We do not sell your personal data to third parties. We may share limited data
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with payment processors — such as those handling bKash and Nagad transfers — solely to complete your transaction. Data is stored on secured servers and access is limited to staff who need it to operate your account. Retention periods apply: we keep account data for as
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long as your account is active and for a period after closure as required under applicable rules. Availability of our services, and the data practices that apply to you, depend on your local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.