Reference

Terms That Govern Your Account on T Bajie

Access to T Bajie depends on your local law and whether your region is eligible. These terms set out what we expect from you and what you can expect from us — read them before you open an account.

Account EligibilityBangladesh RegionsbKash, Nagad, RocketData HandlingContact Rights
T Bajie Terms That Govern Your Account on T Bajie
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We collect only what we need to run your account — login credentials, wallet identifiers like your bKash or Nagad number, and transaction records. We do not sell that data. Access to your account data is restricted to the team members and systems that need it to operate the platform. You can request a copy of the data we hold on you, ask us to correct it, or ask us to close your account through the support contact above.

Data We Hold Account credentials, wallet references (bKash, Nagad, Rocket), transaction history, and device session data. Nothing beyond what your account needs to function.
Cookies and Sessions We use session cookies to keep you logged in and analytics cookies to understand how the lobby is being used. You can clear cookies in your browser or mobile app settings at any time.
Account Security Login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.
Retention and Deletion We keep account data for as long as your account is active and for the period required by applicable regulations after closure. Deletion requests are processed through the support channel.
CONTACT PATHS

Reach Us About a Legal or Account Matter

If something in these terms is unclear, or if you need to make a formal request about your account data, the channels below are the right starting points. Account-related legal queries are handled separately from general wallet support — use the contact path that matches your question so we can route it correctly and come back to you faster.

Team online

Account and Legal Queries

Submit your question through the main support channel. Include your account ID and the specific term or policy you are asking about.

Data and Privacy Requests

Requests to access, correct, or close your account data go through the same support channel, flagged as a data request.

Wallet Dispute Escalation

For bKash, Nagad, or Rocket transaction disputes that remain unresolved after initial contact, escalate through our support channel with your wallet reference number.

What You Asked About Our Terms

These are the questions we hear most often about how our legal terms apply to accounts and payments in Bangladesh.

Access depends on your local law and the regions we currently support. Eligibility is not the same across all areas, and we update our coverage when regulations change.

Any confirmed wallet balance in your account at the time of closure is subject to our withdrawal terms. Contact support with your Nagad or bKash transaction reference to start the process.

Send a data access request through our support channel and flag it as a data request. We will confirm receipt and respond within the timeframe local regulations require.

We post updates on this page with an effective date. Continuing to use the platform after that date counts as acceptance. Check back if your account behaviour or local law has changed.

Contact support immediately with your wallet reference number — bKash, Nagad, or Rocket. We will freeze the relevant account action while we check the transaction record.

Enforceability depends on local law in your region. If a specific clause does not hold under applicable Bangladesh law, the rest of the terms remain in effect.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.